Frequently Asked Questions

Can I list my company for free?

Directory Listing, Searching the Directory and Requesting Bids are all 100% free. Businesses receive lead requests for free and have the option to purchase the contact details if deemed a good match.

Who needs an account?

GLBT Businesses should create an account for a listing in the directory. An account is not required to search the directory nor for quote requests.

I can't remember my password?

We've all been there. There's a form for that!

How do I request a bid from multiple companies?

Use the directory search form to search for businesses. Once you have narrowed the results, click the "Request a Quote" button and we'll ask you questions about your quote request.

Once submitted, we'll dispatch the request to matching vendors who will have the opportunity to respond to your request. Only the first five to indicate interest in your request will be allowed to respond, so you don't have to worry about being overwhelmed by responses.

Can I contact a company directly?

Absolutely. The free quote request is only an option to help you find relevant suppliers without a lot of leg-work.

What are credits?

In order for a company to view lead contact details, the company must purchase the lead using credits. Credits are like tokens, used in exchange for cash. You can purchase credits from My Account > Credits. Participation in the lead generation program is optional.

Can I purchase a subscription?

Yes. You can purchase an on-going subscription in My Account > Credits, or My Account > Billing

How do I cancel my subscription?

Visit My Account > Billing to cancel your subscription.

I have multiple locations. What do I do?

Each location may have a separate account. You will need a unique email address for each account. Alternatively, if you have multiple offices in one city, you may create one listing and only list the City & State for your business. In this case, we recommend you indicate that you have multiple locations in your listing description.

I provide services internationally. Will I still be found?

Yes. Users have the option to view only local results or search without distance limitations.  

I don't need leads, but I still want to be listed. Can I do that?

Absolutely. Listing your business is free, so sign up for an account. We suggest that you continue to receive the lead notification emails since there is no obligation to purchase; however, you can fully control your communication preferences during sign up or by visiting My Account > Settings.

How do I purchase a banner ad?

More information about purchasing an ad can be found on the Advertise with Us page. Once you have purchased your ad online, we will contact you to complete your order. You are responsible for providing your own graphics; however, we can recommend a few graphic designers if you prefer. 

Are there restrictions on ad content?

Ads must not contain nudity or illegal content, and GLBT Directory reserves the right to refuse or restrict any ad we deem inappropriate or distasteful.